游戏隐私政策Privacy Policy

01谁在提供服务与本政策的范围

厦门极光智贸电子商务有限公司（简称“极光智贸”，下称“我们”）是本政策所述游戏及相关支持服务的提供者。本政策适用于明确链接至本政策的网页游戏、移动游戏及 Facebook Instant Games，以及相关的客服和政策页面。我们对由我们决定处理目的和方式的个人信息负责。

不同游戏的数据处理可能不同。本政策中的平台账号、云存档、广告、统计、通知与付费条款，仅在相应功能实际启用时适用。具体游戏应在收集前说明实际数据、用途、第三方服务及必要的选择；本政策不会自行启用任何功能或构成对所有处理的概括同意。

02我们可能处理哪些信息

• 访问与运行信息：访问托管页面或在线服务时，服务器及托管服务可能记录 IP 地址、请求时间、访问路径、浏览器或设备类型、错误与安全日志，用于提供连接、诊断故障与防止滥用。
• 游戏进度与设置：关卡、得分、道具状态和偏好可保存在设备或浏览器本地；只有具体游戏提供并披露云存档或排行榜等在线功能时，才会传输相关记录。仅存于本地的记录不会仅因本政策而上传给我们。
• 平台提供的信息：对于接入 Facebook Instant Games 等平台的游戏，在平台许可和所用功能允许的范围内，可能获得游戏范围内玩家标识、显示名称、头像、语言或与游戏互动有关的必要信息。具体字段以实际调用的接口和游戏说明为准；我们不索取平台密码。
• 你主动联系时的信息：你发来的邮箱地址、邮件内容、游戏名称及为处理问题自愿提供的截图或玩家标识。请勿发送密码、完整支付卡号或与请求无关的身份证件。
• 付费或可选功能的信息：若具体游戏启用付费，可能处理订单编号、商品、交易状态与凭证，以履约或处理退款；支付账户资料由相应支付平台按其政策处理。其他可选功能的数据会在启用前另行说明。

03用途与处理依据

我们仅为交付已提供的游戏功能、保存你选择保存的进度、保障服务安全、处理咨询与权利请求、履行交易及法定义务处理必要的信息。具体游戏若提供可选统计、个性化广告或通知，将单独说明用途与选择方式。

根据适用法律，处理依据可能为履行向你提供服务的合同所必需、履行法定义务，或你的有效同意。在法律允许且适用时，保障系统安全等处理可基于经过利益衡量的合法利益。需要同意或单独同意的活动，会先取得相应同意；你可撤回同意，撤回不影响此前合法处理，也不会自动影响与该可选处理无关的基本功能。

04设备存储、Cookie 与第三方功能

游戏可能使用 localStorage、设备存储或必要 Cookie 保存设置与进度。你可以在游戏提供的重置功能或浏览器、设备设置中删除相关本地数据；这可能导致进度不可恢复。网页访问日志与本地存档是不同的数据。

如某款游戏启用广告、分析 SDK、社交分享或其他第三方功能，会在该游戏的隐私说明或功能界面列明实际提供方、数据类别、目的与选择方式，并在法律要求时先征得同意。没有启用的功能不因本政策的描述而收集数据。广告与付费功能还须符合所在平台的规则。

在 Facebook 等平台上游玩时，平台本身也可能独立处理数据。请同时阅读平台提供的隐私说明，例如 Meta 隐私政策，并使用其隐私与广告设置。平台控制的数据应向该平台行使相应权利。

05信息共享与披露

我们不会出售个人信息。为提供实际启用的服务，必要信息可由提供托管、技术支持或交易处理的服务商按其职责处理；对受我们委托的处理，我们要求其仅依约处理并保护信息。独立的平台或支付服务商可能依其政策对自身处理负责。

仅在法律要求、依法回应有效请求、保护合法权益或处理安全事件所必要的范围内披露信息。如发生合并、重组或业务转让涉及信息转移，我们会依法告知接收方情况，要求继续履行保护义务，并在需要时取得同意。公开排行榜或分享功能仅适用于具体游戏实际提供的功能，并在发布前说明展示内容。

06保存期限、存储地点与安全

我们根据具体用途保存必要的信息，不因本政策设置统一的“长期不登录自动删除”期限。本地存档通常留在你的设备，直到你删除、重置或系统清理；我们保存的客服、交易和安全记录只在处理请求、履行服务、解决争议或遵守法律所需期间保留。期限届满后删除或匿名化；法律要求保留的部分将限制用途。

在线服务可能使用位于你所在国家或地区之外的托管或平台基础设施。实际涉及跨境传输时，具体游戏或服务说明应告知适用的接收方、处理地点与保障措施，并履行法律要求的手续和同意义务。本政策本身不代表你同意任何未说明的跨境传输。

我们采取与处理风险相称的访问控制、安全传输及运维措施。任何系统都不能保证绝对安全；发生影响个人信息的事件时，我们会采取补救措施，并依法履行通知义务。

07你的隐私权利与选择

依适用法律及其条件，你可以请求了解、查阅、复制、更正、补充或删除个人信息，撤回同意，限制或反对处理，以及在适用时获取可携带的数据副本。你也可以向有权的个人信息保护机构投诉。

请通过 738612232@qq.com 提交请求。我们可能为核实请求与你的关联而索取必要的最少信息，并在适用法律规定的期限内答复；若不能满足请求，将说明理由及可用的救济途径。请不要为普通请求发送完整身份证件。某些信息如依法必须保留，会限制其处理并说明情况。

08如何请求删除游戏数据

1. 仅保存在设备的数据：使用游戏内已有的重置选项，或清理该游戏对应网站、应用的本地存储。清理前确认你愿意丢失相应进度；我们通常无法远程删除或恢复仅在你设备上的记录。
2. 我们保存的数据：发送邮件至 738612232@qq.com，主题写“游戏数据删除请求”，说明游戏名称、使用平台以及能帮助定位记录的游戏范围玩家 ID（如可获得）。若不知道 ID，可以先联系我们获取指引。仅需提供与请求有关的信息。
3. 平台授权与平台数据：可在 Facebook 或其他平台当前提供的应用、网站或游戏设置中移除游戏、撤销授权，并使用平台提供的数据删除渠道。具体菜单以平台当前界面为准。

移除游戏或撤销授权不一定会删除我们或平台此前依法保存的所有记录。我们会核实并处理属于我们控制范围的删除请求，在依法必须保留时说明范围与原因；平台的数据由平台处理。以后再次游玩可能产生新的记录。

09儿童与未成年人

请遵守具体游戏及所在平台的年龄要求。未成年人应在适当的监护人指导下使用服务；对依法需要监护人同意的数据处理，我们会在取得该同意后进行。若某款游戏面向儿童或需要处理儿童个人信息，应在开展相关处理前提供适用的专门规则和保护措施；在中国涉及不满十四周岁未成年人的个人信息时，依法取得父母或其他监护人的同意并采取专门保护。

若监护人认为我们未经必要同意处理了儿童的信息，请联系 738612232@qq.com。我们将核实情况，停止不当处理，并依法删除或采取其他必要措施。

10政策更新与语言

我们可能因功能或法律变化更新本政策，并修改页面上的更新日期。对重要变化，我们会通过适当方式提示；如法律要求重新取得同意，会在开展相关处理前取得，不会仅依赖你继续使用游戏。新增功能的说明应在相应处理发生前提供。

本政策以中文和英文提供，两种版本旨在表达一致的内容。若有理解差异，请联系我们澄清；任何解释均不减损适用法律赋予你的强制性权利。

11联系我们

个人信息处理者及游戏开发者：厦门极光智贸电子商务有限公司（极光智贸）。

联系邮箱：738612232@qq.com
联系地址：厦门市龙湫四里6号1312号
网站：company.readydoing.com

来信请注明相关游戏和“隐私咨询”“数据删除”或“权利请求”，方便我们处理。

01Who we are and when this policy applies

厦门极光智贸电子商务有限公司 (“极光智贸”, “we”, “us” or “our”; English reference translation: Xiamen Jiguang Zhimao E-Commerce Co., Ltd.) provides the games and related support covered here. This policy applies to web games, mobile games and Facebook Instant Games that expressly link to it, and to related support and policy pages. We are responsible for personal information for which we determine the purposes and means of processing.

Data practices vary by game. Provisions about platform accounts, cloud saves, advertising, analytics, notifications and payments apply only when a game actually enables those features. Before collection, the game must explain the actual data, purposes, third-party services and required choices. This policy does not enable features or constitute blanket consent to every form of processing.

02Information we may process

• Access and operational information: when you access hosted pages or online services, servers and hosting providers may record IP addresses, request times, requested paths, browser or device types, and error or security logs to deliver connections, diagnose problems and prevent abuse.
• Game progress and settings: levels, scores, item states and preferences may be stored locally on your device or browser. Related records are transmitted only if the game offers and discloses online features such as cloud saves or leaderboards. This policy alone does not upload local-only records to us.
• Platform information: for games integrated with platforms such as Facebook Instant Games, platform permissions and the enabled features may allow access to a game-scoped player identifier, display name, profile image, language or information necessary for game interactions. Actual fields depend on the APIs used and the game's notice. We do not ask for your platform password.
• Information you send us: your email address, message, game name and any screenshots or player identifier you voluntarily provide to resolve a request. Do not send passwords, full payment-card details or identity documents unrelated to your request.
• Payments or optional features: if a game enables payments, we may process order identifiers, products, transaction status and receipts to fulfil orders or handle refunds. Payment providers handle payment-account details under their own policies. Data for other optional features will be explained before those features are enabled.

03Purposes and grounds for processing

We process necessary information to deliver available game features, preserve progress you choose to save, protect services, respond to support and rights requests, fulfil transactions and meet legal obligations. A game offering optional analytics, personalised advertising or notifications will explain those purposes and choices separately.

Depending on applicable law, processing may be necessary to perform our contract to provide the service, meet legal obligations, or rely on your valid consent. Where permitted and applicable, purposes such as system security may rely on legitimate interests after balancing those interests against your rights. We obtain consent or separate consent where required. You may withdraw consent without affecting prior lawful processing or, automatically, basic features unrelated to that optional processing.

04Device storage, cookies and third-party features

Games may use localStorage, device storage or necessary cookies to retain settings and progress. You can remove local data using a game's available reset feature or your browser or device settings; progress may then be unrecoverable. Web access logs are separate from local game saves.

If a game enables advertising, analytics SDKs, social sharing or other third-party features, its notice or feature interface will identify the actual providers, data categories, purposes and choices, and obtain consent first where required. A feature that is not enabled does not collect data merely because this policy describes it. Advertising and payments must also follow the hosting platform's rules.

When you play on platforms such as Facebook, the platform may independently process data. Also read its notices, such as the Meta Privacy Policy, and use its privacy and advertising settings. Requests concerning data controlled by a platform should be directed to that platform.

05Sharing and disclosure

We do not sell personal information. To provide features that are actually enabled, necessary information may be processed by hosting, technical-support or transaction providers within their roles. Providers processing on our instructions must protect information and process it only as agreed. Independent platform or payment providers may be responsible for their own processing under their policies.

We disclose information only as necessary to comply with law, respond lawfully to valid requests, protect lawful rights or address security incidents. If a merger, reorganisation or business transfer involves data, we will provide legally required information about the recipient, require continued protection and obtain consent where needed. Public leaderboards or sharing apply only to features a game actually offers, with the displayed information explained before publication.

06Retention, location and security

We retain necessary information for its specific purpose rather than promise a single inactivity-based automatic deletion period. Local saves normally remain on your device until you delete or reset them or the system clears them. Support, transaction and security records held by us are retained only as needed to handle requests, provide services, resolve disputes or meet legal duties. We then delete or anonymise them; legally retained records are subject to restricted use.

Online services may use hosting or platform infrastructure outside your country or region. Where cross-border transfers occur, the relevant game or service notice should identify applicable recipients, processing locations and safeguards, and the required procedures and consent must be completed. This policy is not consent to any undisclosed transfer.

We use access controls, secure transmission and operational measures proportionate to the processing risks. No system can guarantee absolute security. If a personal-information incident occurs, we will take remedial steps and provide notices required by law.

07Your rights and choices

Subject to applicable law and its conditions, you may request information about processing, access, a copy, correction, completion or deletion of personal information, withdraw consent, restrict or object to processing, and obtain a portable copy where applicable. You may also complain to the competent data-protection authority.

Send requests to 738612232@qq.com. We may ask for the minimum information needed to verify that the request relates to you and will respond within the time required by applicable law. If we cannot fulfil a request, we will explain why and the available avenues for redress. Do not send full identity documents for ordinary requests. Where information must legally be retained, we will restrict its processing and explain the situation.

08How to request deletion of game data

1. Device-only records: use an available in-game reset option or clear the relevant website's or application's local storage. Confirm that you are willing to lose the associated progress. We generally cannot remotely delete or restore records held only on your device.
2. Records held by us: email 738612232@qq.com with the subject “Game data deletion request”. Include the game name, platform and a game-scoped player ID if available to help locate records. If you do not know the ID, contact us for guidance. Provide only information relevant to your request.
3. Platform access and platform data: remove the game or revoke access in the platform's current app, website or game settings and use its available deletion channels. Exact menu names depend on the platform's current interface.

Removing a game or revoking access does not necessarily erase every record previously held by us or the platform.We will verify and handle deletion requests for information under our control and explain any records that must legally be retained and why. Platform-controlled data is handled by the platform. Playing again later may create new records.

09Children and young people

Follow the age requirements of the specific game and hosting platform. Minors should use services with appropriate guardian guidance. Where processing requires guardian consent, we will obtain it before processing. A game directed to children or processing children's personal information must provide applicable dedicated rules and safeguards before that processing begins. In China, processing personal information of children under 14 requires parental or other guardian consent and specific protection as required by law.

If a guardian believes we have processed a child's information without necessary consent, contact 738612232@qq.com. We will investigate, stop improper processing and delete the information or take other necessary steps as required by law.

10Updates and languages

We may update this policy when features or legal requirements change and revise the date shown on this page. We will give appropriate notice of material changes. Where renewed consent is required, we will obtain it before the relevant processing rather than rely solely on continued use. Notices for new features must be available before their processing starts.

This policy is available in Chinese and English with the same intended meaning. Contact us if there is a difference in interpretation. No interpretation reduces your mandatory rights under applicable law.

11Contact us

Personal-information controller and game developer: 厦门极光智贸电子商务有限公司 (极光智贸; English reference translation: Xiamen Jiguang Zhimao E-Commerce Co., Ltd.).

Email: 738612232@qq.com
Contact address: Room 1312, No. 6, Longqiu Sili, Xiamen, China (厦门市龙湫四里6号1312号).
Website: company.readydoing.com

Please identify the game and mark your message “Privacy enquiry”, “Data deletion” or “Rights request” to help us handle it.